The Center offers Hospital Grade Breast Pump (HGP) rentals and sales, as well as scale rentals. Hospital Grade Breast Pumps are often recommended by a lactation consultant to protect, enhance or induce a milk supply.
Hospital Grade Pump & Scale Rates
|Medela Symphony PLUS||Medela Symphony Battery||Ameda Platinum||PJ Limerick Comfort||Spectra S1/S2||Medela Babyweigh II||Baby Checker
|Full Kit of Parts||$55||$55||$75||$65||included|
Pump Rental FAQ
What is a hospital grade pump?
The term “hospital grade pump” is not regulated by the FDA, but it has long been used by pump manufacturers to indicate that a pump is able to:
- establish, increase, and maintain a milk supply in a way that a home pump may not be adequate for
- be used hygienically and safely by multiple users
- be highly durable and meant for frequent daily use over MANY years
Why would I choose to rent a HGP in addition to, or instead of, the “at home” pump my insurance company has provided me?
The pumps provided by insurers are perfectly great some mothers, especially if only pumping a bottle or two a day. But pumps, generally, can be a poor substitute for your sweet, squirmy, adorable little one, so it’s not at all uncommon to need a pump with a little more umph than the “home use” types typically provided by insurance.
Some of the reasons mothers might choose to rent a HGP are (but are not limited to): to help establish milk supply in early weeks, to increase a milk supply again if there is a dip, for twins, for a preemie, when there is a separation between mom and baby (like NICU), when returning to work, or when travelling.
Why can’t I rent a Spectra S1 or S2?
We choose to sell the Spectra pump, but NOT to rent it as a HGP, because while it might meet the first two bullet points describing a Hospital Grade Pumps for many (but not all) mothers, we do not feel it meets the third well enough to last through multiple users. It is, however, an excellent choice when weighing your options for your insurance-provided “at home” pump. If you are unsure whether your insurer covers the Spectra pump, please give your insurance company a call directly.
What’s included in the rental?
The rental rate includes only the pump unit or scale. Each renter needs their own parts to be used with the pump, which can be purchased from the Breastfeeding Center, if necessary.
What is the deposit for?
The deposit covers additional unforeseen rental time. If the rental is returned on time the deposit will be refunded. If the rental is less than 1 week late the deposit will be forfeit to cover that additional time. Rentals returned more than 1 week late will need to be brought up to date through the final return date, either before, or at the time they are returned.
How do I know which rental pump or scale is right for me?
This can be a complex question, and is unique to each mom/baby pair. If you feel you need a pump or scale, but are unsure which one, we recommend calling or texting our staff at 202.293.5182.
I already have a pump from my insurance, can I use those parts with my HGP?
This depends on which pump brand of pump you have at home, and if you’re also looking to rent that same brand of HGP. All Ameda parts are universal. But each Medela pump uses a different set of parts. If you have another Medela pump at home, some but not all of the parts will be compatible with the Symphony. You will likely need to purchase at least 2 pieces, and possibly a whole kit. Please call or text us at 202.293.5182 to make sure you have, or get all the parts you’ll need. If you renting a different brand of pump than you have at home, you’ll need a full kit. Pump parts are not compatible across brands.
Is there customer support for these pumps if I need it?
Yes absolutely. Please call or text us at 202.293.5182 anytime you’re having trouble with your pump or scale.
I just got home with my HGP and I’m overwhelmed by all the buttons. How do I even turn this thing on?
Here are some great videos on how to assemble and use each pump: Medela Symphony, Ameda Platinum; PJ Limerick Comfort; Spectra S1/S2. If you have questions about what pumping strategies and schedule you should be working with, please contact us to talk with your consultant.
How do I know how long I’ll need it?
It’s up to you. Some moms have it for a month, while others continue their rental beyond a year. Consult your lactation consultant for guidance.
What if I want to extend the amount of time, or bring my rental back early?
We do offer lower rates for longer periods of time, but that rate must be chosen up front or converted within the first month of the rental (i.e. you must call within the first 30 days to change your 1-month rental into a 3 or 6 month rental). Lower long-term rates cannot be applied retroactively. If you choose a long-term rental and bring it back early we will refund your long-term rate and recharge at the shorter monthly rate.
Do you courier pumps and scales?
Yes, just give us a call or a text at 202.293.5182 to see if you’re within the delivery radius and what the charge would be.
Can anyone besides the nursing mom fill out the contract?
Yes, anyone with proof of their valid form of identification can sign the contract.
Can anyone beside the person signing the contract pay for the breastpump rental?
Yes, the credit card does not need to match the person signing the contract. We just need permission from the holder of the card.
Can I fill out the form over the phone and drive by to get it, or send someone else to pick it up?
Yes, we can complete the contract over the phone and bring it to your car when you arrive. Please just call when you’re directly in front of the building with the make and color of your car.
My lactation consultant rented me a pump at a home visit, can she come back to get it?
Unfortunately our consultants cannot make house calls to pick up pumps, but you’re welcome to ship or courier the pump back to us. We’re also happy to do curbside pickup from your car so that you don’t have to park and come in. Just call us before you leave so that we can make sure that we have a card on file to return your deposit, and then let us know when you’re directly in front of the building.
What happens if I my pump stops working?
Give us a call or a text at 202.293.5182 and let’s see if we can troubleshoot it. If not, we will gladly switch your pump or scale out.
Will my insurance cover a hospital grade pump?
While we are in-network for lactation consultation appointments with several insurers, we are not an in-network provider for hospital-grade pumps or scales. However, we can provide you with the forms and “letter of medical necessity” to submit to your insurance company for reimbursement. If you’re concerned about the reimbursement process, or likelihood, we do suggest calling your insurance company.
I rented a pump last week and would like an insurance form to submit, can you send me one?
We’d be happy to send you the insurance form now, but know that if you choose to extend your rental you will have to submit a new and separate form (and potentially an appeal form as well, if it is denied) for each additional month individually. So typically, our clients prefer to receive their insurance form when they return their pump, and submit for the entire duration of the rental at once. If you’ve returned your pump and would like to request an insurance form, just email us at email@example.com with your first and last name.
I’d like my employer to offer hospital-grade pumps in our lactation room. Do you provide pumps to workplaces?
Absolutely, have your HR department or the appropriate person reach out to Katie firstname.lastname@example.org. Most of our employers choose either to purchase hospital grade pumps through us, or to rent at the yearly rate.